Below are our current stores and respective addresses. The picture at the top of the page is our warehouse and distribution center.

Our retail stores are open M-F, 9-6 EST and on Saturday's from 9-4 EST.

85 S. Hamilton Rd.
Columbus, OH 43213
(614) 864-0190


320 S. State St.
Westerville, OH 43081
(614)882-8400


9709 Sawmill Rd.
Columbus, OH 43065
614) 761-0199


5520 N. High St.
Columbus, OH. 43214
(614) 846-9915


Carmensvacuum.com's Return Policy
(INTERNET STORE POLICY ONLY)
Exchanges Due to Shipping Damage or Defective Merchandise If you receive an item that was damaged in shipping or upon initial use or discover a defect, we will ship a replacement to you at no additional cost. Notify us immediately for shipping instructions.

Exchanges At Carmensvacuum.com (our Internet Store Policy ONLY!), we offer a 15 day exchange policy on all purchases. We do require that you ship the unused product back to us in the original packaging. Damage to the merchandise due to abuse is unacceptable. Remember that we want you to be satisfied not only with your purchase but your whole shopping experience with Carmensvacuum.com

Refunds On refunds, there is a nominal 15% restocking fee for unused products received in the original packaging. Equipment that is used will be charged an additional usage fee. This is due to the fact that the equipment is now used and cannot be returned to the normal inventory. Accessories such as bags, belts, filters, and tools should all be returned as well or they will be deducted from the refund. Credits will be performed within 5 days after returned items are received and inspected. Please ensure that all warranty cards and manuals are returned to receive full credit.

Instructions If you feel you need to make a return, please contact us at (800) 886-8227 and ask for shipping. You will then be given instructions for the return.

Shipping Information We work as hard as we can to provide you the item you purchased in the time alloted on the purcahse page. From time to time, however, we may not immediately have the item in stock, and will work with you as best we can to provide solutions to ensure you receive your items ASAP. If an item says "ships in 2-3 business days" it is merely an estimate, but more often than not your item will ship within the description parameters.

Shipping at Carmens Vacuum

• A $5.00 shipping charge applies to all Home Appliances.
  
  
• Delivery time is usually 5-7 business days for via UPS ground. 3-4 days for 3-day select.
  
  
• Exceptions Carmens Vacuum offers only UPS Ground Shipping for FREE in the lower 48 states. Please call 1-800-886-8227 to select one of the following optional shipping methods.
  
  
• 3 Day Select UPS add $30 to all shipping costs unless noted in any "special" deals. Guaranteed in 4 days.
  
  
• Alaska and Hawaii add $30 to all< shipping costs. Will be sent by U.S. Postal Service.
  
  
• APO and FPO add $20 to all shipping costs. Will be sent by U.S. Postal Service.
  
  
• Next Day Air and 2nd Day Air will be billed according to location.
  
  
• We also ship internationally, but only where our manufactorers make stock available. Currently we ship to Candada, Mexico, Puerto Rico, Europe among others. Some items require additional lead time due to voltage issues, so please contact us for information regarding this.
  
  

Errors and Omissions
Carmensvacuum.com strives to bring you the lowest prices possible. This is done through volume purchasing and stringent cost control. We make every effort to insure accurate pricing. However, we do reserve the right to cancel any order based on availability changes or pricing errors posted on our site. This applies to items priced above or below the current correct price.

Our Reputation

Carmens Vacuum strives to be the best Vendor possible. We treat every Customer as we would like to be treated, and make Customer Satisfaction our number one goal. We encourage Customer feedback, and use it every day to make your next experience that much better!






Order: 4138 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Have never done with business with Carmens before and to be perfectly honest I was a little skeptical because their price was so reasonable. (Less than WalMart who I detest doing business with) The service and delivery was unbelievable. I would not hesitate to recommmend Carmens to anyone.

Order: 4083 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I was very pleased with the ease of ordering and receiving this purchase. While there was a small delay in delivery, Customer Service at this merchant was extremely courteous and prompt in their replies to my delivery status questions. I would highly recommend them for this type of purchase.

Order: 3915 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Purchase went flawlessly. These people have got it right. Free shipping and a low price with great service. What more could you want! There tracking system was easy and flawless right off their confirmation email. I was perfectly satisfied. The merchandise was just what I ordered. This was the easiest purchase I have ever made with a great outcome.

Order: 3934 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Bad Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: There was a slight problem with shipping--during and after purchase the website and my invoice said the vacuum was available for immediate shipping, but after a week of waiting for UPS confirmation, I called. They were very apologetic because they had failed to notify me that they oversold their stock and it was actually back-ordered. It arrived two weeks after ordering, but overall, Im very pleased.

Order: 4104 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Great price, great service, quick delivery!

Order: 4033 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I ordered my Pro Sport back pack vacuum on Sunday and was very pleased to recieve it on Wednesday evening in great shape. Would definitely do business with Carmens again!

Order: 3991 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Not Rated Title: Body: I was surprised how easy it was to buy a vacuum on-line. There was no sales tax, and free shipping. I was able to check the status of my order imnmediately to find out what day it would arrive, and it was there on the day promised. The price was very, very competitive.

Order: 3967 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Great experience. Carmens had the best price and free delivery for exactly the same vacuum. It was so easy and my vacuum was delivered so fast. If you are looking for a new vacuum, this is the best store on the net. Im so glad I took the time to look.

Order: 4091 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Carmens had the best price I could find anywhere. In addition, the shipping was free. The item I purchased was shipped the day I ordered and arrived two days later in perfect condition. The online order process was simple and clear and Carmens kept me informed via email all along the way from purchase to deliver-even after the sale! I highly recommend!

Order: 3901 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Bought new Hoover Vac at best price on line and had excellent service to boot. Knew status of my order and UPS tracking number was provide. Good shopping experience.

Order: 3903 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Not Rated Title: Body: I was nervous about ordering from Carmens Vacuums, because they were another 15% cheaper than ALL of the other super cheap online sellers. Their price just seem un-naturally low. But the vacuum arrived in a brand new box, it was NOT refurbished or used. It arrived within 7 working days with the FREE Shipping Option. I will use them in the future, and recommend them to my friends.

Order: 4099 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I was very pleased to find the best price which was significantly less than local stores with no delivery charges. I shopped on the internet and within 30 minutes my shopping was done. Within a week I found my vacuum delivered to my front door - no lugging from the store to my house. I will tell all my friends about Carmens Vacuums because it was easy, quick and the best price. How can you beat it!

Order: 4000 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: What a good find of a vendor! Great selection and prices. Got what I wanted for the price I wanted! Very good!

Order: 3839 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: The service was wonderful. The vacuum shipped immediatley, was still packaged in the original manufacturers box, but best of all their price was the cheapest on the web. The only problem I had was finding this store on the web. I had to really dig to find this store, but it was worth the effort, just think you might have a lot more business if you linked to more areas.

Order: 3856 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: They have wonderful customer servive people. They were very helpful with questions I had about my new vacuum. I would recommend this store to anyone!!!!

Order: 4110 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Wow! This company is awesome! I highly recommend purchasing from them. The item I bought was shipped right away, and it was exactly as described. Their price was competetive, and due to the amount of my purchase, the shipping was free. I will gladly purchase from them again. Rendell

Order: 3949 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Carmens had the best price on the vacuum cleaner I wanted and free shipping! Item came in a timely manner and had no issues using it. Thanks!

Order: 3879 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Good Customer Service Rating: Good Title: Body: Extremely quick from sale to my front door.